Every company needs technical support for their systems and applications to run smoother.we @ cloveinfotech.com provide Technical and Application support to our clients for the operations efficiency of the company.
Technical Support Tasks include
Working with customers/employees to identify computer problems and advising on the solution
Logging and keeping records of customer/employee queries
Analysing call logs so you can spot common trends and underlying problems
Updating self-help documents so customers/employees can try to fix problems themselves
Working with field engineers to visit customers/employees if the problem is more serious
Testing and fixing faulty equipment